Technologist

Job Title: Technologist
Job Type: Technologist
Industry Sector:  Technical
Salary:  £29k - £32k depending on experience
Location: Huntingdon
Cambridgeshire
PE28
 

Role Summary:

H&G Engineering have a variety of fantastic new opportunities for experienced Technologist based in Huntingdon.

We are looking for a proactive and detail-driven Technologist to join the Technical team Supporting the Head of Technical, this role is vital in maintaining technical compliance, driving quality improvement, and delivering excellent service across designated customer accounts.

This is an ideal role for someone with a background in technical, quality, or compliance roles within food, fresh produce, or horticulture, looking to take the next step in their career. The successful candidate will use technical knowledge

Working hours:

Monday to Friday 8am – 5pm

Key Responsibilities:

Customer Account Support

• Assist the Head of Technical in delivering high-quality technical service to assigned customer accounts.
• Manage day-to-day technical requirements within specific product categories or tasks.
• Prepare technical summaries, reports, and responses for both internal and external stakeholders.
• Represent MM Flowers during customer visits, audits, and virtual meetings.

Complaint & Data Analysis

• Analyse complaint, refund, and rejection data to identify trends and opportunities for improvement.
• Support the implementation and tracking of corrective and preventive actions (CAPAs).
• Monitor progress against improvement plans and escalate unresolved issues as needed.

Technical Compliance & Documentation

• Assist in the creation and maintenance of QAS documents, technical specifications, and other product data.
• Ensure all technical documentation aligns with customer and legislative requirements.
• Communicate updates to relevant teams when standards or specifications change.

Cross-Functional Collaboration

• Work closely with Quality, Procurement, Production, and Commercial teams to ensure compliance and consistency.
• Contribute to technical projects, product launches, packaging updates, and seasonal preparations.
• Collaborate with the Technical Services team to keep specifications and supplier documentation up to date.

Reporting & Portal Management

• Maintain accurate and detailed records of technical activities and outcomes.
• Support the updating of customer technical portals and systems as required.
• Provide clear and timely reports for internal meetings and customer updates.

What We’re Looking For

• Previous experience in a technical, compliance, or quality role in food, horticulture, or fresh produce
• Strong attention to detail and comfort working with technical documentation and product specifications
• Confident interpreting data and identifying root causes from complaints or quality feedback
• Excellent communication skills with the ability to manage multiple tasks calmly and effectively
• Strong relationship-building skills and a collaborative working style

Desirable Experience

• Experience supporting or managing retail customer accounts
• Familiarity with customer portals and technical complaint systems
• Understanding of HACCP, BRC, or other technical and audit standards
• Proficiency in Microsoft Excel and technical documentation tools

Benefits:

• BUPA Private Medical Insurance (employee cover only) and 5% Pension Contribution

Why HG?

Our commitment to our workforce is second to none, and with 21 years’ dedicated to the transport and logistics sector we know we have t opportunities to suit everyone with key accounts at blue chip distribution companies, leading supermarkets, and national hauliers. Operating nationally seven days a week 24 hours a day there’s no reason to delay joining our winning team.

APPLY NOW

HG are proud to be an equal opportunities employer and will never charge a fee for our work finding solutions.

Should you require specialist assistance to support you in this application process please contact the branch as indicated above

We have a zero-tolerance policy towards sexual harassment, as defined by the Equality Act 2010, and we take proactive steps to prevent it.

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