On site Account Manager

On-site Account Manager

HG Recruitment are one of the country`s fastest growing and leading logistic and HGV C+E Class 1, C Class 2 driver and industrial recruitment experts in the supply chain industry, we have large key account contracts with some of the largest blue chip distribution companies, national hauliers and supermarket chains in the country. Since 2003 HG Recruitment have offered a caring and considerate service to their workforce; and we are currently looking for an experienced Account Manager to lead the account within our on-site alliance based in Warrington

Working pattern will be either Tuesday to Saturday or Sunday to Thursday 10-00 to 19-00  however flexibility is required when adapting to the needs of the business and General Manager of the site as this may dictate working patterns.

Salary£35k plus  negotiable dependent upon experience

Person specification:
You will have a mature outlook and with a keen interest in automation that can be demonstrated through extensive experience within the supply chain sector.
You should have knowledge and proven ability to pull together analytical data that can be demonstrated in both spreadsheet and graphical presentations.
Focusing around managing and delivering constant and seasonal rotas to ensure staff retention, reducing attrition is also key to this role.

Primary Objective

To maximise the daily service by maintaining the quality and quantity of candidates recruited for the On-site for the supply of HGV Class 1 and Class 2  temporary workers to our client whilst maintaining HG Recruitment`s compliance standards along with day to day planning to fulfil the daily requirements  to accommodate the needs and requirements of the client

Secondary Objectives

To complete regular service reviews and maintain accurate records and minutes whilst relaying information to the branch as required
To complete priority meetings such as peak periods and maintain accurate records and minutes whilst relaying information to the supporting branch as required
Communicating change and tasks effectively to relevant teams and seeing them through to fruition
Utilise planning and analytical skills
Following company procedure
Providing additional support where required

Tasks/duties/responsibilities
 

• Deliver, Monitor and analyse KPI’s
• Identify threats (competitor activity)
• Identify opportunities
• Set and meet revenue targets
• Conduct weekly service reviews
• Identify resources needed to meet targets

Service

• Managing and meeting the clients expectations
• Attending meetings, training, seminars
• Providing feedback and reports in a timely manner to the client and managers
• Setting objectives for strategic implementation
• Support the branches on client driver challenges
• Supply relevant information to payroll department and branches regarding clients and new clients
• Organise inductions or assessments if required
• Complete all applicable KPI’s and administration in a professional and auditable manner

Experience/Qualifications

Desirable experience

• Degree educated
• Sales customer service background
• Strong technical knowledge relevant to the logistics and transport sector

Essential Skills

• Previous experience in a similar role
• Ability to converse at all levels of internal and external stakeholders
• Exceptional admin and time keeping
• As a minimum: Intermediate IT skills, including knowledge of Excel, Word and Powerpoint
• Ability to learn new technology and system process

Key performance Indicators

• Presentation of account plans to senior management and clients
• Daily shift fulfilment
• Client maintenance
• Staff Retention/Reduced attrition
• Auditable compliance

Please email your CV to sue.trolley@ h-g-recruitment.com or apply online at www.h-g-recruitment.com

INDSTAL

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